COVID-19 T&C

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Terms and Conditions

When purchasing tickets, patrons agree to provide their contact details, including mobile phone number, email or residential address, and the contact phone number and residential address of accompanying ticket holders. These contact details, along with seating allocations, will be kept at the venue for 56 days from the day of the performance. Patrons acknowledge the venue may be required by law to provide contact information to public health officers on request. The Venue will not share this contact information with any third party other than the relevant health authority, and will not use the information for promotional purposes.

Patrons must not attend if they have COVID-19 related symptoms, have been in close contact with a person who is COVID-19 positive, have travelled overseas or to a COVID-19 hotspot in the past 14 days or are COVID-19 positive. Patrons must not attend if they are required to self-isolate and the event falls within the isolation period. Patrons agree to abide by all social distancing and health protocols.

Patrons agree to follow the instructions of venue staff at all times. If patrons do not comply with protocols or authorised requests when on the venue premises they may be asked to leave immediately without refund or further recourse. Refunds or exchange of tickets will be available to any customer who is required to self-isolate (due to being a confirmed case or is a close contact of a confirmed case) and the event falls within the isolation period. Seating will be allocated by the venue based on the size of the group, time of booking and venue configuration, to allow compliance with current social distancing requirements.

Disclaimer: Patrons acknowledge that while the venue has taken all reasonable health and safety precautions to keep the audience, staff and performers safe, patrons enter the venue at their own risk without recourse to claim against the venue regarding health outcomes.

Your Tickets

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To buy your tickets:
You don't need to be a member to buy tickets.
If you're a member, be sure to log in to access your discounted ticket. Scroll to the date of the show you want to see. Click on the image, then click on Select Your Seats. Select the seat you want one at a time, and allocate the ticket that applies. Select all the seats you want, then go to the cart to purchase these tickets.
Group Booking discounts will only be applied when 10 or more 'Group 10+' seats & tickets are selected in the one performance.
Download the tickets from that page, or from the email sent to you. An electronic copy is all that is required to check-in before the show, or you can print them out (B/W or colour). Your ticket will show the seat number. If you have booked for two or more people, we would recommend sending the ticket to all the attendees so they know their seat number.